Training: Effective Negotiation and Mediation

Code:	Soft-practices-negotiate
Category:	Soft Skills
Format:	40% lecture / 60% workshop
Duration:	opcja online: 3x6h lub opcja stacjonarna: 2x8h

Target audience:	sm analysts devops testers hr management developers po architects admins
Enrollment:	Groups, companies
Venue:	Client's office.

The ability to effectively negotiate deadlines, project scope and features or details of the working relationship becomes an ever important competence in modern IT.

As does the ability to delicately mediate and resolve both technical and interpersonal conflicts, either within the team or between the team and the client. Unfortunately, most team and tech leaders were not prepared to effectively deal with such challenges.

This workshop is designed to fill that skill gap, teaching participants how to effectively negotiate, increase their understanding of negotiation strategies and methods used by other negotiatiors.

It's all about the content.

Client relationship and negotiating project details
Key skill for a product owner
Significant skill for a team leader and teach leader

Training Program

The content of our program can be customised during pre-training analysis.

The essence of negotiation
Effective preparation for negotiation
1. BATNA and alternative costs
2. Negotiations in one and in multiple dimensions
3. The role of emotion in negotiation
Barriers to negotiations and methods of dealing with such barriers
1. Most popular negotiation strategies: win-win, win-loose, positional, etc.
2. Negotiation and long-term relations
3. The Prisoner’s Dilemma – game theory and what it means for negotiation
4. Influence and negotiation
5. Practical training of negotiation strategies and skills
6. Use of status games in negotiation
7. Use of interpersonal processes in negotiation
Methods for reducing stress
Types of negotiation (personal, phone, etc) and possible tools of negotiation
Mediation techniques and mediation situations
What is different about IT negotiations?

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Trainers

Meet the experts who will conduct your training.

Artur Król

Contact us for a free consultation.

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Iwona Sobótka

Training coordinator

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